Rohtak Grievance Redressal Chatbot MVP

This repository contains the MVP implementation for the District-Level Chatbot for Grievance Redressal project.

🚀 Features

• Bilingual Support: Interface in both Hindi and English
• Citizen Chatbot Interface: WhatsApp-style interface for complaint registration
• Admin Dashboard: For officials to manage and respond to complaints
• Department Routing: Automatic routing to appropriate departments
• Tracking System: Unique IDs and status updates for complaints

📸 Screenshots

🛠️ Tech Stack

• Next.js for frontend
• PostgreSQL for backend (in full implementation)
• Tailwind CSS for styling

🚦 How to Run

1. Clone this repository
2. Run npm install
3. Run npm start
4. Open http://localhost:3000 in your browser

📝 Implementation Notes

This MVP demonstrates the core user flows and interfaces for both citizens and administrators. The next steps would include:

• WhatsApp API integration
• Firebase/MongoDB backend implementation
• Authentication for admin users
• Department-specific views and analytics

🔗 Related Links

• Original Issue #512